Privacy Policy

Effective Date: February 19, 2026
Business: MSM Services Texas | Sales@MSMServicesTexas.com | 713-322-9095

1. Information We Collect

  • Contact form submissions: Name, company name (optional), email address, phone number, property address (optional), service type requested, and message.
  • Analytics data: When you visit our site, we automatically collect browser type, device type, IP address, pages visited, and time on site via cookies and similar tracking technologies (e.g. Google Analytics).
  • Portal account data (future): When the client portal launches, we will collect login credentials (email and encrypted password) and account activity.

2. How We Use Your Information

  • To respond to service inquiries, prepare quotes, and communicate about your service.
  • To send invoices and service-related communications.
  • To improve site performance and user experience using aggregated analytics data.
  • We do not use your information for third-party advertising.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We do not transfer your personal information to any external organizations under any circumstances, even with your consent. We implement strict access controls and regular audits to prevent unauthorized sharing of user data.

We may share data only with trusted service providers who help us operate the site or deliver services (e.g. email delivery provider, analytics platform). These providers are contractually obligated to protect your data and act solely on our behalf.

  • Legal authorities if required by law or to protect our rights.

4. Cookies and Tracking

We use cookies and similar technologies for site analytics. You can opt out of Google Analytics by visiting Google's opt-out page. Your browser settings may also allow you to disable or delete cookies.

5. Your Rights (Texas Residents — TDPSA)

Under the Texas Data Privacy and Security Act (effective July 1, 2024), Texas residents have the right to:

  • Know what personal data we collect and how we use it.
  • Access and correct their personal data.
  • Request deletion of their personal data.
  • Opt out of the sale of personal data (MSM does not sell personal data).

To exercise these rights, email Sales@MSMServicesTexas.com with “Privacy Request” in the subject line. We will respond within 45 days as required by law.

6. Data Retention

We retain contact form data for as long as necessary to fulfill your service request and for reasonable business record-keeping. Analytics data is retained per Google's default retention settings.

7. Security

We take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure.

8. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance.

10. Contact

For questions about this policy or your data, contact us at Sales@MSMServicesTexas.com or via our contact form at /#contact.

MSM Services Texas
Email: Sales@MSMServicesTexas.com
Phone: 713-322-9095

11. SMS and Text Messaging

By registering or providing your phone number, you agree to receive SMS messages regarding account updates and property notifications. Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE to any message you receive.